Shipping methods
SHIPPING AND INVOICING
All goods are shipped with an accompanying invoice, which will be issued by Industrie Lega 1937 Srl at the time of shipment. To this end, it is essential to provide a valid VAT number and/or tax code and unique SDI code for electronic invoicing and/or certified email address. No changes to the invoice will be possible after it has been issued. Shipments will be made by carriers designated by Industrie Lega 1937 Srl. Shipping costs are payable by the customer, even if the goods ordered are returned to the sender. The costs of returning the goods to our warehouse are borne entirely by the customer. The goods are considered delivered upon leaving the warehouse and travel at the risk and peril of the customer, even if sold “free destination”.
WHAT TO DO WHEN YOU RECEIVE THE GOODS
Upon delivery of the goods, the customer is required to check:
A) That the number of packages delivered corresponds to that indicated in the transport document.
B) That the packaging is intact and unaltered, including the sealing tape.
C) In the event of tampering and/or breakage, the customer must immediately contest the shipment and/or delivery by writing “ACCEPTED WITH RESERVATION,” adding the reason described in as much detail as possible and signing the delivery note.
D) The customer must then report any damage within seven days of receiving the goods, attaching photographs documenting the damage found to the report.
E) Once the delivery receipt has been signed, the customer may not raise any objections regarding the external characteristics of the goods delivered.
